FAQs

Will PINKYS come and measure for my door size?

Unfortunately, we do not do home visits. However, we do have the information needed for you or a contractor to make the correct measurements needed. Please refer to the "How to Measure" video or directions located in the "Size" section of this informational pop-up.

This informational video and directions provide you with two ways to measure for your door size needed, depending on if you have a current door installed, or if you have your wall opened up with visible studs.

If you have your rough opening dimensions, you could also utilize our What Size is Right for Me? calculator located in PINKYS Information Center.

Is the displayed size the size of the doors themselves, or is the frame included in the sizing?

When ordering a new PINKYS door, it important to note that all of our doors are pre-hung, and the sizing displayed includes the dimensions of the units frame. This is known as the overall unit's net size.

How big is the actual door if this is the measurement of the frame?

To calculate your actual door slabs size, please refer to our "Swing Door Slab Size Calculator" located in the "Size" section of this information pop-up.

Do you provide installation guides for your doors?

Yes! We have video guides explaining each and every step of the process, as well as a full installation guide. The videos and link will be provided to you with your door via easy to scan QR codes on our packaging, as well as through email correspondence post purchase.

Can I just replace the door slab without changing the frame?

All of our doors are pre-hung, meaning they include both the door slab(s) as well as the corresponding frame. This included frame needs to be paired with its doors, as each unit is individually made by hand to fit with its specific frame, so your current door frame must be replaced during installation.

How much of an overhang do I need over my door? 

All exterior units should have a proper overhang, as specified by the measurements below.

Overhang Depth: Your overhang's depth should be as deep as your door is tall, at minimum.

Overhang Width: Your overhang's width should extend out the width of your door on both sides, at minimum.