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Privacy Policy

Last Updated: September 30, 2024

This privacy policy (“Privacy Policy”) describes how we collect, use, disclose, and otherwise process your personal information in connection with use of our Site and our services. When we use the term “Services,” we are referring to all the products and services we offer through the Site, together with the use of the Site itself.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on a link on the Site unless otherwise defined in this Privacy Policy.

Collection of Personal Information

When we use the term “Personal Information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. 

In general, we collect Personal Information about you when you use our Site or interact on our platform. Sometimes we collect Personal Information automatically when you interact with our Services, and sometimes we collect the Personal Information directly from you. Specifically, we may collect:

  1. Personal Information You Provide. We may collect certain Personal Information you provide or have provided in connection with the use of our Services, including, without limitation, first name, last name, email address, credit card, payment information, billing and shipping address, company name, phone number, shopping information, and other information that describes you or your business.
  2. Personal Information Automatically Collected. We may collect certain Personal Information automatically when you use our Services, including, without limitation:
  • Log File Data, including your internet protocol (IP) address, operating system, browser type, browser id, date/time of visit, user settings, cookie identifiers, internet service provider, mobile advertising or other unique identifiers, the configuration of the app when utilizing our Service, and other statistics.
  • Analytics Data, including the electronic path you take to our Services, through our Services and when exiting our Services, as well as your usage and activity on our Services, such as the links and objects you view, click or otherwise interact with.
  • Location Data, including your general geographic location based on your IP address or more precise location when accessing our Site through a mobile device.
  1. Personal Information from Third Parties. We may also obtain Personal Information from third parties and other sources which we often combine with Personal Information we collect either automatically or directly from you. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. 

Use of Personal Information

We use your Personal Information for a variety of business purposes, including to provide and market our Services, for administrative purposes, including, but not limited to, the following: (1) managing your information and accounts, including processing your transactions and purchases; (2) respond to any requests for user or technical support relating to our Sites; (3) communicating with you about your account, activities relating to our Services, and policy changes; (4) pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention; (5) detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity; measuring interest and engagement in our Services; (6) short-term, transient use, such as contextual customization of ads; (7) improving, upgrading or enhancing our Services; (8) ensuring internal quality control and safety; (9) authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy; (10) debugging to identify and repair errors with our Services; (11) auditing relating to interactions, transactions and other compliance activities; (12) enforcing our agreements and policies; and (13) complying with our legal obligations.

Disclosure of Personal Information

In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • Our Service Providers. We share Personal Information with our third-party service providers that use the data to perform business or operational services for us or on our behalf, such as Site hosting, infrastructure provisioning, IT services, user service, email delivery services, administrative services, marketing and advertising services, security, and other similar services.
  • APIs/SDKs. We may use third-party Site Program Interfaces (“APIs”) and Software Development Kits (“SDKs”) as part of the functionality of our Site and Services.
  • Ad Networks and Advertising Partners. We may work with third-party ad networks and advertising partners to deliver advertising and personalized content on our Site, on other applications and services, and across other devices. These parties may collect information directly from your browser or device when you visit our Services through cookies or other data collection technologies. This information is used to provide and inform targeted advertising, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.
  • Business Transaction or Reorganization. We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose Personal Information to a third-party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal Information may also be disclosed in the event of insolvency, bankruptcy, or receivership.
  • Legal Obligations and Rights. We may disclose Personal Information to third parties, such as legal advisors and law enforcement.
  • Data Transfers. We may transfer the Personal Information we collect about you to countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your Personal Information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law.
  • Otherwise With Consent or Direction. We may disclose Personal Information about you to certain other third parties or publicly with your consent or direction.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual. You understand that once we share your Personal Information with another company in the above circumstances, that information is controlled by that company and becomes subject to its own privacy practices

Control Over Your Information

You may control your information in the following ways:

  • Account Information. You may access, update, revise, and delete your account, including, without limitation, changing your subscriptions, electing to no longer receive offers and promotions regarding our products and Services, choosing to share your Personal Information with other companies, or requesting that your Personal Information be deleted.
  • Device Information. You may control the Site’s access to your device information through the settings on your device.
  • Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made. You can stop receiving push notifications by changing the Site notification settings on your device.

You understand and agree that if you do not allow us to collect Personal Information from you, we may not be able to deliver certain experiences, products, and services to you. If you have questions about your account information, or specific Personal Information about you that we process or retain, and your rights regarding that Personal Information, please contact us at info@pinkys.com.

Cookies, Analytics and Advertising

We may use one or more third-party analytics services to evaluate your use of our Services, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Services. We may also permit third-party online advertising networks, social media companies and other third-party advertising services to collect information (including Personal Information) about your use of our Site over time so that they may play or display ads on our Site, and on other devices you may use. We and our service providers may collect Personal Information using “cookies,” pixel tags, or other technologies. Cookies are small packets of data that a website stores on your device’s hard drive so that it will “remember” information. We may use both session cookies and persistent cookies to help us collect information, including Personal Information, and to enhance your experience using the Services.

Depending on your device and operating system, you may not be able to delete or block all cookies. Some of the third-party analytics and advertising partners we engage may also provide their own disclosures and opt-out mechanisms in relation to their collection of Personal Information. 

You may stop or restrict the placement of cookies and similar technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly.

Children’s Personal Information

Our Services are not directed to, and we do not intend to, or knowingly, collect or solicit Personal Information from children under the age of 18. If a child under the age of 18 has provided Personal Information to us, we encourage the child’s parent or guardian to contact us to request that we remove the Personal Information from our systems. If we learn that any Personal Information we collect has been provided by a child under the age of 18, we will promptly delete that Personal Information, unless we have a legal obligation to retain it, and delete their account if applicable.

Security of Your Information

We take steps to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. As a result, you acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond our control; and (b) the security, integrity and, privacy of any and all information and data exchanged between you and us cannot be guaranteed. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

 

By using our Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.

International Data Transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live.

Retention of Personal Information

We store the Personal Information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. 

Links to Third-Party Sites or Services

 Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Updates to This Privacy Policy

We will update this Privacy Policy from time to time. When we make changes to this Privacy Policy, we will change the “Last Updated” date at the beginning of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you where required by applicable law, for example by sending you an email to your registered email address, by prominent posting on this Site or our online services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Site or Services after the new Privacy Policy takes effect.

 

Supplemental Notice For California Residents

This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of personal information Pinky’s has collected about them and whether Pinky’s disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. California residents can find this information below:

For purposes of the CCPA, Pinky’s does not “sell” Personal Information, nor do we have actual knowledge of any “sale” of Personal Information of minors under 18 years of age.

Subject to certain exceptions, as a California resident, you have the right to: (1) access your Personal Information and (2) obtain deletion of your Personal Information. To the extent permitted by applicable law, we may be required to retain some of your Personal Information, and certain Personal Information is strictly necessary in order for us to fulfill the purposes described in this Privacy Policy.

Should you wish to request the exercise of your other rights as detailed above with regard to your Personal Information, we will not discriminate against you by providing you with a different level or quality of Services, based solely upon this request. 

To protect your privacy, we will take steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services.

You also have the option of designating an authorized agent to exercise your rights on your behalf.  For authorized agents submitting requests on behalf of California residents, please contact us, with any evidence you have that you have been authorized by a California resident to submit a request on their behalf.

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

Supplemental Notice for Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at info@pinkys.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth in “Contact Us” below.

Contact Us

If you have any questions or requests in connection with this Privacy Policy, wish to exercise your rights under this Notice, or have other privacy-related matters, please send an email to info@pinky.com.

Alternatively, inquiries may be addressed to:

Pinky’s Iron Doors
2382 E. 48th Street
Vernon, CA 90058
USA