FAQs
Can I get a size that is not listed here?
Yes! We’re happy to make a fully custom door for you in the exact size that you’re looking for. Visit our custom order page HERE or on our website and a specialist will reach out to you shortly.
Will PINKYS come and measure my doorway?
Unfortunately we do not do home visits, however we do have the information needed for you or a contractor to make the correct measurements needed.
Do I need a contractor to measure for me?
No, you do not, however some people are more comfortable having their contractor make the measurement. Please refer back the “How to measure” video or writing in the “Size” section if this informational pop-up.
Is this the size of the door, or the frame?
We measure the frame only because all of our doors come with the hand made frame that they were made to be hung on.
How big is the actual door if this is the measurement of the frame?
Our standard steel doors are 1 inch smaller on the height and 1 inch smaller on each side of the frame.
Is there an install guide for this?
Yes! We have video guides explaining each and every step of the process, as well as a full installation guide. The videos and the pdf will be provided to you with your door on easy to scan QR codes on our packaging.
How do I measure for my door?
If you have a rough opening (no door or door frame installed), use a measuring tape to get the measurements of the height and the width. Your rough opening should be 2 inches wider and 1 inch taller than the door’s measurements in order to account for leveling of the door and the frame. It is very important that 1 inch is left on the top and each side. Once you get your rough opening size, subtract 1 inch from the height and 2 inches from the width, and that will be your door size. If you are measuring a door that already has another door frame in it’s place, follow the instructions at the beginning of the video here.
If you are measuring a door that already has another door frame in its place, you can either take off the upper door trim and measure from the edge of each stud, which will get you your rough opening size as outlined above, or you can measure from the inside of your door jamb to the other side and one from the floor to the top of the inside of your door jamb. Once you get those measurements, add an inch and ½ on each side and you’ll have your rough opening size. Subtract 1 inch from the height and 2 inches from the width, and you’ll have your door size from us.
With these measurements, go to our sizes and round to the nearest one. If the closest measurement we offer requires you to round down to our size, you should be able to move forward. If you must round up to our size, consult a contractor about the sizing, watch video.
Can I measure for a new door if I currently have one in place?
If you are measuring a door that already has another door frame in its place, you can either take off the upper door trim and measure from the edge of each stud, which will get you your rough opening size as outlined above, or you can measure from the inside of your door jamb to the other side and one from the floor to the top of the inside of your door jamb. Once you get those measurements, add an inch and ½ on each side and you’ll have your rough opening size. Subtract 1 inch from the height and 2 inches from the width, and you’ll have your door size from us.
With these measurements, go to our sizes and round to the nearest one. If the closest measurement we offer requires you to round down to our size, you should be able to move forward. If you must round up to our size, consult a contractor about the sizing, watch video.