Air 4 - Bi-Fold | Clearance
Air 4 - Bi-Fold
What is Affirm?
Affirm is a financing alternative to credit cards and other credit-payment products. Affirm offers instant financing for online purchases to be paid in fixed monthly installments over 3, 6, or 12 months.
Why buy with Affirm?
- Buy and receive your purchase right away, and pay for it over several months. This payment option allows you to split the price of your purchase into fixed payment amounts that fit your monthly budget.
- If Affirm approves your loan, you'll see your loan terms before you make your purchase. See exactly how much you owe each month, the number of payments you must make, and the total amount of interest you’ll pay over the course of the loan. There are no hidden fees.
- The application process is secure and real-time. Affirm asks you for a few pieces of information. After you provide this information, Affirm notifies you of the loan amount that you’re approved for, the interest rate, and the number of months that you have to pay off your loan -- all within seconds.
- You don’t need a credit card to make a purchase. Affirm lends to the merchant directly on your behalf.
- You may be eligible for Affirm financing even if you don’t have an extensive credit history. Affirm bases its loan decision not only on your credit score, but also on several other data points about you.
- Affirm reminds you by email and SMS before your upcoming payment is due. Enable Autopay to schedule automatic monthly payments on your loan.
What is required to have an Affirm account?
To sign up for Affirm, you must:
- Be 18 years or older (19 years or older in Alabama or if you’re a ward of the state in Nebraska).
- Not be a resident of Iowa (IA) or West Virginia (WV).
- Provide a valid U.S. or APO/FPO/DPO home address.
- Provide a valid U.S. mobile or VoIP number and agree to receive SMS text messages. The phone account must be registered in your name.
- Provide your full name, email address, date of birth, and the last 4 digits of your social security number to help us verify your identity.
How does Affirm work?
Affirm loan-application process steps:
- At checkout, choose Pay with Affirm.
- Affirm prompts you to enter a few pieces of information: Name, email, mobile phone number, date of birth, and the last four digits of your social security number. This information must be consistent and your own.
- To ensure that you’re the person making the purchase, Affirm sends a text message to your cell phone with a unique authorization code.
- Enter the authorization code into the application form. Within a few seconds, Affirm notifies you of the loan amount you’re approved for, the interest rate, and the number of months you have to pay off your loan. You have the option to pay off your loan over three, six, or twelve months. Affirm states the amount of your fixed, monthly payments and the total amount of interest you’ll pay over the course of the loan.
- To accept Affirm’s financing offer, click Confirm Loan and you’re done.
After your purchase, you’ll receive monthly email and SMS reminders about your upcoming payments. You can also set up autopay to avoid missing a payment. Your first monthly payment is due 30 days from the date that we (the merchant) processes your order.
How does Affirm approve borrowers for loans?
- Affirm asks for a few pieces of personal information: Name, email address, mobile phone number, date of birth, and the last four digits of your social security number.
- Affirm verifies your identity with this information and makes an instant loan decision.
- Affirm bases its loan decision not only on your credit score, but also on several other data points. This means that you may be able to obtain financing from Affirm even if don’t have an extensive credit history.
Does Affirm perform a credit check? Does it impact my credit score?
Although Affirm performs a credit check when you apply for a loan, this won’t impact your credit score. However, if you’re approved and decide to buy with Affirm, your loan and payments may affect your credit score. Paying on time can help you build a positive credit history.
Why was I denied financing by Affirm?
The merchant has no information regarding a customer's financing denial. Affirm strives to offer all credit-worthy applicants financing with Affirm, but isn’t able to offer credit in every case. Affirm will send you an email with more details about its decision. Unfortunately Affirm’s decision is final.
Why was I asked to verify my identity?
If Affirm has difficulty confirming your identity, you may need to provide more information. Affirm uses modern technology to confirm your identity, including verifying your address or full SSN, or requesting a photo of your ID. Affirm takes these steps in some cases to counter fraud and provide the most accurate credit decision they can.
Why was I prompted to enter my income?
Affirm may sometimes need more information about your finances and your ability to repay in order to make a credit decision. Your income gives Affirm additional insight into your ability to repay.
Why was I prompted for my checking account?
Affirm may sometimes need more information about your finances and your ability to repay in order to make a credit decision. If you are prompted to link your checking account and would like to proceed, please provide the login information for your online bank account. Affirm does not store your online login credentials—they are transmitted securely to your bank.
If Affirm asks you to link your checking account, Affirm won’t be able to offer you credit if:
1) Your bank is not listed
2) You choose not to link your checking account
3) You don’t use online banking
4) The username and / or password you provide is incorrect
5) You're unable to successfully connect your checking account
Why is my bank not listed?
Although Affirm is continually adding support for additional banks, they aren’t able to connect to every bank at the present time. We apologize for the inconvenience. If you’re unable to connect your bank, you’ll need to complete your purchase with another payment method.
Why was I prompted for a down payment?
Affirm isn’t always able to offer credit for the full amount you request. In these cases, Affirm asks you to make a down payment with a debit card for the remainder of your purchase. The down payment amount can’t be changed and must be made upon confirming your loan and before the loan offer expires.
Will I see how much interest I am paying prior to accepting my loan?
Yes! Affirm works hard to be completely transparent. You’ll see the amount of interest you’ll owe on the terms page and again on the loan confirmation page. If you pay off your loan early, you’ll receive a rebate for any interest that hasn’t yet accrued.
Why can't customers outside the U.S. use Affirm?
Affirm is available only to shoppers residing in the United States. Affirm hopes to expand its services to customers outside the U.S. in the future.
Interest Rates and Fees
What are Affirm’s fees?
The annual percentage rate (APR) on an Affirm loan ranges from 10% to 30%. Affirm discloses any required fees upfront before you make a purchase, so you know exactly what you will pay for your financing. Affirm does not charge any hidden fees, including annual fees.
Why is my Affirm interest rate so high?
When Affirm determines your annual percentage rate (APR), it evaluates a number of factors, including your credit score and other data about you. If you finance future purchases with Affirm, you may be eligible for a lower APR depending on your financial situation at the time of purchase.
This APR calculator will give you an idea of how much interest you actually pay: https://www.affirm.com/apr-calculator/
When you consider Affirm financing, carefully evaluate the loan terms that Affirm offers you and determine whether the monthly payments fit your budget.
How is interest on an Affirm loan calculated?
Affirm calculates the annual percentage rate (APR) of a loan using simple interest, which equals the rate multiplied by the loan amount and by the number of months the loan is outstanding.
This model differs from compound interest, in which the interest expense is calculated on the loan amount and the accumulated interest on the loan from previous periods. Think about compound interest as “interest on interest,” which can increase the loan amount. Credit cards, for example, use compound interest to calculate the interest expense on outstanding credit card debt.
Making Payments and Refunds
How do I make my payments?
Before each payment is due, Affirm sends you an email or SMS reminder with the installment amount that is coming due and the due date. You have the option to sign up for autopay, so you don’t risk missing a payment.
Follow these steps to make a payment:
- Go to www.affirm.com/account.
- Enter your mobile phone number. Affirm sends a personalized security PIN to your phone.
- Enter this security PIN into the form on the next page and click Sign in.
- After you sign in, a list of your loans appears, with payments that are coming due. Click the loan payment you would like to make.
- Make a payment using a debit card or ACH bank transfer.
If I return an item, how do refunds work?
A refund posts to your Affirm account if we process your refund request. In the event that we issue you store credit instead of a refund, you are still responsible for paying off your Affirm loan.
If you have already made loan payments or a down payment, Affirm issues a refund credit to the bank account or debit card that you used to make the payments.
How long does it take to get my money back in the event of a return?
A refund credit appears in your account within three to ten business days, depending on your bank’s processing time.
Can I amend my order after my purchase has been processed? Can I be approved for a higher loan amount if my purchase amount increases?
You cannot edit your order after you have confirmed your loan. If you want to add items to your purchase, apply for another loan with Affirm or use a different payment method.
Am I able to obtain a refund after my purchase?
Refunds can be processed up to 365 days from the date your order is placed.
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WHAT'S INCLUDED? DETAIL & SPEC
Door Thickness: 2”
Jamb
Jamb is included and packaged separately from the door. Jamb is constructed with 12 gauge tube (above industry standard). Polyurethane Foam Core is filled in the jamb for greater insulation.
THRESHOLD
Out Swing Threshold:
- Thickness or height from the back interior side: 1 1/4”
- Thickness or height from the front exterior side: 1/2”
- Width or Depth: 6”
Brackets
Tabs come welded on jamb with pre drilled holes to allow for easy installation.
Hinges
Steel weld on bullet hinges with grease fittings come welded on jamb and door. Allows customers to comfortably open our doors, but yet feel that quality with each and every use. We use welded steel bullet hinge with copper crush washer instead of a ball bearing hinge because ball bearings are made out of stainless steel (hard material) and the hinges/doors are made out of steel (softer material) which over time causes the hinge to wear. With copper crush washers, the washer is the soft point and they are easily replaceable over time if needed.
Glass
Tempered dual pane glass. There is a spacer in between each 1/4” thick glass that makes the total thickness of the tempered dual pane glass 5/8”. Front exterior side glass is the design glass style you chose and back interior side glass is clear. Customers may swap back glass for design glass with special orders only.
Weather Stripping
Dual foam weather stripping is included and comes installed around the door frame. Designs with operable glass will have dual sealing around the glass. The purpose is to help reduce air infiltration and water penetration. The dual sealing around the glass allows for weather stripping on both sides of the glass. The seal around the door frames help to reduce the leakage of air and heat, resulting in a much more energy efficient product for our customers.
Foam
Polyurethane foam core is filled in door frame and jamb to help reduce heat and cold weather transfer through the door. It also helps to reduce outside sound transfer through the door.
Rubber Door Sweeps
Door sweep located underneath the door is included and comes installed on door. Bottom sweeps are used to help seal the gap at the bottom of your door to help prevent infiltration of sound, light, drafts, insects, moisture, smoke or fire. The bottom sweep is a simple way to help in insulating a room, which provides cost and environmental benefits.
Handles
Accessories
Protection
Galvanize spray is used to help provide greater protection against corrosion for the iron base. Primer and paint is applied after the galvanizing process. During sustained periods of extreme cold weather, typically well below freezing of 25 degrees, is a good starting point to start looking further into our thermal break doors is to avoid condensation on the interior of the iron door.
Packaging
Carefully packaged, wrapped in foam, covered in cardboard, trunk wrapped and shipped with style from Los Angeles.
Customer Service
Our customer service does not stop at the point of sale. At Iron Door Source, customer satisfaction is our number one priority. We strive to provide our clients with superior service, quality and communication. Our team members will always be here to help answer any questions to ensure a smooth and rewarding experience.
Not included
Installation of door and locks. Locks are sold separately and can be purchased directly from our website.
Weight
- Below weights include total approximate weight of all panels and jamb together.
- Each panel and jamb come separately packaged.
| Bi-Fold Sizes | Approx. Weight (lbs) |
| 144" x 81" | 1500 |
| 144" x 96" | 1600 |
A steel bi-fold door with simple horizontal bars results in the perfect combination of classic and contemporary. With a subtle touch of old world charm this modern Air 4 - Bi-Fold / Accordion steel design is truly distinct. Pinky’s Iron Doors steel windows and doors Air Collection is designed with contemporary and minimalistic homes in mind. The modern steel window and doors within this collection aim for the linear over the organic, and feature sleek and simple designs and hardware that truly stand out. One of our most popular doors, our Air 4’s versatility allows for a variety of different setups. These beautiful and modern steel doors have been used as patio doors, and even as steel room dividers. The elegant design gives your space a much more open feel.
The Air 4 is fabricated with industry above standard 12 gauge material. The doors are 2" inches thick, include a steel threshold, and bullet hinges with grease fittings welded on the frame. To allow for easy installation, we have tabs with pre drilled holes welded on the jamb. The Air 4 - Bi-Fold / Accordion comes with 5/8" tempered dual pane glass. Additionally, we include Polyurethane dual foam weather stripping inside each frame, helping reduce hot and cold weather transfer. To help prevent infiltration of sound, light, drafts, insects, moisture, smoke or fire a door sweep is included, and installed at the bottom of your door to help seal gaps.
Weslock Elegance - Attebery
Compatible with Air 4, Air 5,& Air Lite
BORE HOLE - LOCK SPEC
If you choose to purchase your hardware/lockset from a third party vendor, please make sure to provide them with the following specifications to ensure that your desired lockset will be compatible with our doors.
| Bore hole size: | 2 1/8” |
| Back set: | 2 3/4” |
| Center to center: | 5 1/2” |
| Door thickness: | 2" |
- In stock single doors come with two pre drilled bore holes (one active lock needed) unless if otherwise specified.
- In stock double doors come with two pre drilled bore holes on each door (one active lock and one dummy lock needed) unless if otherwise specified.
- Locks purchased from Pinky’s Iron Doors do not come installed on door upon delivery or shipment. The reason for this is that it may get damage during the delivery or shipment process. The installer will need to install the lock after the door installation is complete.
Bore Hole:
| A bore hole is the doorknob hole that is drilled on the face of the door with a hole saw. The hole is drilled halfway through from each side. The hole saw is also used to drill the cross bore otherwise known as the latch hole. Both doorknob hole and latch holes come completed and drilled with every in stock order to help your installer install the lock at ease. |  |
Center to Center:
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The vertical distance measured between the center-points of the two bore holes. In other words, it is the measurement from the middle of the top bore hole to the middle of the bottom bore hole. This measurement is used to determine where a bore for the deadbolt is located above the bore for the latch. This information is important to help our customers purchase the correct compatible lock if you choose to purchase them from an outside hardware store. We have already done the homework for you by specifying the Pinky’s locks that are compatible with your door if you choose to purchase the locks from Pinky’s Iron Doors. |
Back Set:
| The backset is the distance from the edge of the door to the center of the 2-1/8” bore hole. The back set measurement is important to help our customers purchase the correct compatible lock with the correct latch size. We have already done the homework for you by specifying the Pinky’s locks that are compatible with your door if you choose to purchase the locks from Pinky’s Iron Doors. Our customers do not have to purchase the locks from Pinky’s, you may purchase the locks from any local hardware store of your liking. |  |
Door Thickness
TIMELINE
In stock will ship within 24 to 48 hours from Los Angeles, California.
Pre-sale will ship within 5 to 6 weeks from Los Angeles, California.
Timeline
Special Orders will ship within 12 to 15 weeks from Los Angeles, California.
Our In-Stock bi-fold Doors
- Our in-stock bi-fold doors have (3) panels stacking all to the right (RHO) or stacking all to the left (LHO).
- You will have an active door for convenient everyday use. An active door operates like a regular single swing door. You will be able to open a single swing door for everyday use without having to open the entire bi-fold door every time you want to use it.
- LHO (left hand out swing) bi-fold doors will have its active door on the very right side (when facing the bi-fold from the exterior)
- RHO (right hand out swing) bi-fold doors will have its active door on the very left side (when facing the bi-fold from the exterior)
HOW OUR BI-FOLD DOORS ARE MEASURED
Our sizes are measured from outside of jamb to the outside of the jamb. For example, a 144” x 96” bi-fold door listed on our website means that 144” is the width from outside to outside of jamb (not the actual width size of the door) and 96” is the height from outside of jamb to bottom of our built in steel threshold (not the actual height of the door).
We recommend the rough opening of the WIDTH to be 1/2” to 1” wider than the door size ordered to give the installer enough room to comfortably position the jamb into place and have enough room to make sure the jamb is leveled.
We recommend the rough opening of the HEIGHT to be 1/2” to 1” wider than the door size ordered to give the installer enough room to comfortably position the jamb into place and have enough room to make sure the jamb is leveled.
ROUGH OPENING
Our sizes are measured from outside of jamb to the outside of the jamb. For example, a 144” x 96” bi-fold door listed on our website means that 144” is the width from outside to outside of jamb (not the actual width size of the door) and 96” is the height from outside of jamb to bottom of our built in steel threshold (not the actual height of the door).
We recommend the rough opening of the WIDTH to be 1/2” to 1” wider than the door size ordered to give the installer enough room to comfortably position the jamb into place and have enough room to make sure the jamb is leveled.
We recommend the rough opening of the HEIGHT to be 1/2” to 1” wider than the door size ordered to give the installer enough room to comfortably position the jamb into place and have enough room to make sure the jamb is leveled.
TOP TRACK
Top track of our bi-fold doors takes up approximately 6 1/2” of the total height opening space. This means that the total height opening space of your bi-fold door is the height size listed on our website minus the threshold & 6 1/2” for the top track.
HOW MUCH SPACE DOES A BI-FOLD DOOR NEED WHEN FULLY OPENED?
The bifold door will stick out (1) one panel length when it is fully opened and resting to one side
SWING OPTIONS
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(RHO) Right hand out swing: You are facing the door standing outside, exterior side, of the door. The handle or lock will be on your left side, the hinges will be on the exterior right side of the door and the door will swing towards the outside from left to right. When the door is at its open position, the door will be resting on the right exterior side. |
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(LHO) Left hand out swing: You are facing the door standing outside, exterior side, of the door. The handle or lock will be on your right side, the hinges will be on the exterior left side of the door and the door will swing towards the outside from right to left. When the door is at its open position, the door will be resting on the left exterior side. |
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SWING EXPLANATION VIDEO
HOW MUCH SPACE DOES A BI-FOLD DOOR NEED WHEN FULLY OPENED?
The bifold door will stick out (1) one panel length when it is fully opened and resting to one side
OUR IN-STOCK BI-FOLD DOORS
- Our in-stock bi-fold doors have (3) panels stacking all to the right or stacking all to the left.
- We can customize any bi-fold door design with any customized size measurements and any door opening configurations. Email us at info@pinkysirondoors.com or call us at 844-746-1692 for more information.
- You will have an active door for convenient everyday use. An active door operates like a regular single swing door. You will be able to open a single swing door for everyday use without having to open the entire bi-fold door every time you want to use it.
- LHO (left hand out swing) bi-fold doors will have its active door on the very right side (when facing the bi-fold from the exterior)
- RHO (right hand out swing) bi-fold doors will have its active door on the very left side (when facing the bi-fold from the exterior)
TOP ROLLER
BOTTOM ROLLER
Low E (Clear - completely see-through glass)
- Completely see-through glass design
- It has mirror glass affect depending on sun angle
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Visible Light (%) |
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Solar Energy (%) |
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U Value |
U Value |
Shading |
SHGC |
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Trans |
Reflect Out |
Reflect In |
Trans |
Reflect Out |
Reflect In |
Btu |
Btu |
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44 |
31 |
14 |
28 |
32 |
26 |
0.32 |
0.32 |
0.38 |
0.33 |
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The actual performance data of products may slightly differ from the data listed. |
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Frost/Sandblast |
Flemish |
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Rain |
Aquatex |
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Rainbow |
Ford Blue |
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Watercube |
GLASS INFORMATION
What type of Glass do we use?
5/8” Dual Pane Tempered Glass.
What is Tempered Glass?
Tempered glass is defined as toughened glass that has been treated by heat or chemicals to increase its strength. Tempered glass is about four times stronger than "ordinary," or annealed, glass. And unlike annealed glass, which can shatter into jagged shards when broken, tempered glass fractures into small, relatively harmless pieces. Tempered glass has many benefits and uses which makes it a popular glass used in many home and commercial building projects.
Benefits of Tempered Glass?
The most important benefit of tempered glass is safety. Tempered glass reduces the risk of injury due to its nature of breaking into small, circular pieces instead of sharp, jagged shards.
Another benefit of tempered glass doors is ease of clean-up if they ever do break. As mentioned above, tempered glass breaks into small fragments instead of large, jagged pieces. This allows you to simply sweep up the glass instead of having to carefully pick up sharp pieces. The small glass pebbles of tempered glass can also be vacuumed to ensure all pieces have been cleaned up.
A final benefit of tempered glass is its strength. Because the process of heating and applying chemicals strengthens the glass, tempered glass is an excellent choice for doors and any other projects where maximum durability is desirable.
What is Dual Pane Glass?
Insulating glass (IG), more commonly known as double glazing (or double-pane), consists of two glass panes separated to help reduce heat transfer across a part of the building envelope.
Benefits of Dual Pane Glass?
Double-paned doors have two sheets of glass in a door frame instead of just one. Between the glass panes is a small space to provide insulation. The small space between window panes is filled with insulating gas to further increase insulation.
What is the Glass Size?
Front exterior side glass is the design glass style you chose and back interior side glass is clear. Each tempered dual pane glass is 1/4” thick. Tempered dual pane glass (including the spacer in between the two glasses) is a total of 5/8” in thickness. The dual glass comes installed on the door.
What is Low-e Glass?
The “e” in Low-E stands for emissivity - the ability to emit radiant energy. Low emissivity or Low E glass is a coating of microscopically thin metal layers deposited on a door glass surface to keep the heat on the same side of the glass from which it originated.
The Benefits of Low-E Glass
- Improved Energy Efficiency: In addition to reducing heat loss during winter months, low-e glass also reduces heat gain during the air-conditioning season.
- Less UV Damage: By blocking most ultraviolet (UV) radiation, low-e glass helps protect fabrics, leather, carpeting, artwork and finishes from the fading effects of sunlight.
- Reduced Condensation: Condensation on door glass can be a problem during the heating season, as warm air comes into contact with cold door glass and gives up its moisture, forming water droplets on the glass surface. Low-e glass will minimize or eliminate this unwanted condensation.
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Oil Rubbed Bronze |
Black |
Heavy Bronze |
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Pewter |
Silver Pewter |
FINISH
- We use automotive paint to coat our doors.
- Galvanize spray is used to help provide greater protection against corrosion for the iron base. Primer and automotive paint is applied after the galvanizing spray process.
- Because all of our products are hand made and painted, color may differ a little from the photo. This ensures each order is one of a kind.
JAMB
- Jamb is included and packaged separately from the door.
- Jamb is constructed with 12 gauge tube (above industry standard).
Polyurethane Foam Core is filled in the jamb for greater insulation.
Threshold: Steel threshold is included and it comes welded on the jamb.
Out Swing Threshold:
- Thickness or height from the back interior side: 1 1/4”
- Thickness or height from the front exterior side: 1/2”
- Width or Depth: 6”
Brackets: Tabs come welded on jamb with pre drilled holes to allow for easy installation.
Hinges: Steel weld on bullet hinges with grease fittings come welded on jamb and door. Allows customers to comfortably open our doors, but yet feel that quality with each and every use. We use welded steel bullet hinge with copper crush washer instead of a ball bearing hinge because ball bearings are made out of stainless steel (hard material) and the hinges/doors are made out of steel (softer material) which over time causes the hinge to wear. With copper crush washers, the washer is the soft point and they are easily replaceable over time if needed.
PHOTOS OF JAMB & THRESHOLD
REMOVABLE BUG SCREEN
SEE IT IN ACTION
NOTE
Please note that the design of the door may alter or change to accommodate for the screen (most common example will be that of the designs with knuckles).
Do you ship to all states?
Interior Knob Shape
| Round | Oval |
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WHICH LOCK SET DO I NEED?
If you are ordering a single door - you only need (1) Active Lock.
If you are ordering a double door - you need (1) Active Lock & (1) Dummy Lock.
WHAT IS THE DIFFERENCE BETWEEN AN ACTIVE LOCK AND A DUMMY LOCK?
Double Doors
- Requires an Active lock, which is your locking hardware, to be installed on your active or door used most often.
- Requires a Dummy lock, which has no mechanical latch mechanism, to be installed on the secondary door.
- Dummy locks do not function - the main purpose of a dummy lock is for esthetics purposes only.
Single Doors
- Requires an Active lock only.
Frequently Asked Questions
YES. WE SHIP NATIONWIDE.
MOST OF OUR DOORS ARE SHIPPED VIA LTL (LESS-THAN-TRUCKLOAD) FREIGHT. EACH ORDER IS PALLETIZED SPECIFICALLY FOR THE SIZE OF THE DOOR.
FOR LTL SHIPMENTS, TRANSIT TIME IS BETWEEN 2-7 DAYS TO GET TO THEIR DESTINATION TERMINAL, DEPENDING ON THE DESTINATION. ONCE IT HAS ARRIVED, THE CARRIER WILL CALL WITHIN A DAY OR TWO TO SET UP A DELIVERY DATE AND TIME WITH YOU DIRECTLY. FOR FLATBED SHIPMENTS, TRANSIT TIME VARIES BASED ON DESTINATION, AND WILL BE ANYWHERE FROM 1-6 DAYS. THE DRIVER WILL CONTACT YOU 24 HOURS BEFORE ARRIVAL.
FOR AN LTL DELIVERY, ONCE THE PALLET GETS PICKED UP, YOU WILL GET UPDATES FROM THE CARRIER AS IT MOVES THROUGH EACH TERMINAL. ONCE IT ARRIVES AT THE DESTINATION TERMINAL, THE CARRIER WILL CONTACT YOU WITHIN A COUPLE OF DAYS TO SCHEDULE A DELIVERY DATE AND TIME. ONCE A DATE IS SECURED, IT IS NECESSARY TO HAVE AT MINIMUM 2 TO 3 ABLE BODIED PERSONS TO HELP DISMANTLE THE PALLET FROM CURBSIDE ONCE DROPPED VIA LIFT GATE TO THE CURB. IN SOME INSTANCES, ESPECIALLY FOR LARGER SIZED DOORS, THE PALLET MAY NOT BE ABLE TO BE DROPPED WITH THE LIFT GATE BECAUSE OF SIZE AND OVERHANG REGULATIONS. IN THESE INSTANCES, IT WILL BE NECESSARY FOR YOU TO DISMANTLE THE PALLET WHILE STILL IN THE BOX TRUCK. TO DO SO ONLY REQUIRES A STANDARD #2 PHILLIPS SCREW BIT AND A CORDLESS DRILL.
WHEN ORDERING MULTIPLE DOORS THAT WOULD TYPICALLY REQUIRE MORE THAN 2 PALLETS WHEN SHIPPING VIA LTL FREIGHT, A FLATBED MAY BE THE REQUIRED FORM OF SHIPMENT. WITH FLATBED ORDERS, A PINKY’S REPRESENTATIVE WILL BE CONTACTING YOU VIA PHONE TO DISCUSS THE PROCESS BEFORE HAVING THE ORDER PICKED UP. ONCE PINKY’S GETS THE OK FROM YOU, THE CUSTOMER, TO PUT YOUR LOAD UP FOR BID, THE ORDER WILL TAKE ANYWHERE BETWEEN 1-4 DAYS (SOMETIMES MORE DEPENDING ON DESTINATION AND SIZING) TO GET PICKED UP FROM OUR WAREHOUSE. ONCE PICKED UP, THE FLATBED DRIVER WILL CONTACT YOU 24 HOURS OUT FROM DELIVERY. THERE IS NO SET DATE/TIME FOR FLATBED DELIVERIES. IT IS YOUR RESPONSIBILITY TO MAKE SURE YOU ARE THERE FOR OFFLOAD AT THE TIME THE DRIVER ARRIVES. YOU WILL HAVE 30-45 MINUTES TO OFFLOAD YOUR ORDER. MOST OF OUR DOORS REQUIRE 2-3 (SOMETIMES 4) ABLE BODIED PERSONS TO LIFT AND REMOVE DOORS AND FRAMES FROM THE FLATBED. FOR LARGER ORDERS, PLEASE MAKE SURE YOU HAVE MORE MANPOWER IN ORDER TO OFFLOAD WITHIN THE TIME LIMITS. PINKY’S IS NOT LIABLE FOR ANY CHARGES THAT MAY OCCUR DUE TO NON ADHERENCE TO THE ABOVE INFORMATION.
APPROX. WEIGHT IN (LBS)
30” x 81” = 300 LBS
32" x 81" = 325 LBS
36” x 81” = 365 LBS
36" x 84" = 395 LBS
40” x 81” = 405 LBS
36” x 96” = 432 LBS
40” x 96” = 480 LBS
42” x 96” = 504 LBS
46” x 97.5” = 561 LBS
49” x 103” = 600 LBS
42” x 108” = 600 LBS
APPROX. WEIGHT IN (LBS)
61” x 81” = 620 LBS
62" x 84" = 745 LBS
65” x 81” = 760 LBS
71" x 95" = 855 LBS
72” x 81” = 810 LBS
72" x 120" = 1040 LBS
74" x 96" = 885 LBS
62” x 96” = 820 LBS
65” x 96” = 850 LBS
72” x 96” = 864 LBS
74” x 97.5” = 900 LBS
72” x 108” = 960 LBS
74” x 110” = 1,000 LBS
74” x 120” = 1,060 LBS
72” x 132” = 1,188 LBS
74” x 132” = 1,221 LBS
OUR SIZES ARE MEASURED FROM OUTSIDE OF JAMB TO THE OUTSIDE OF THE JAMB. FOR EXAMPLE, A 72” X 96” IRON DOOR LISTED ON OUR WEBSITE MEANS THAT 72” IS THE WIDTH FROM OUTSIDE TO OUTSIDE OF JAMB (NOT THE ACTUAL WIDTH SIZE OF THE DOOR) AND 96” IS THE HEIGHT FROM OUTSIDE OF JAMB TO BOTTOM OF OUR BUILT IN STEEL THRESHOLD (NOT THE ACTUAL HEIGHT OF THE DOOR).
WE RECOMMEND THE ROUGH OPENING OF THE WIDTH TO BE 1/2” TO 1” WIDER THAN THE DOOR SIZE ORDERED TO GIVE THE INSTALLER ENOUGH ROOM TO COMFORTABLY POSITION THE JAMB INTO PLACE AND HAVE ENOUGH ROOM TO MAKE SURE THE JAMB IS LEVELED.
WE RECOMMEND THE ROUGH OPENING OF THE HEIGHT TO BE 1/2” TO 1” WIDER THAN THE DOOR SIZE ORDERED TO GIVE THE INSTALLER ENOUGH ROOM TO COMFORTABLY POSITION THE JAMB INTO PLACE AND HAVE ENOUGH ROOM TO MAKE SURE THE JAMB IS LEVELED.
WE DO NOT DO INSTALLATIONS. WE DO HAVE A 3RD PARTY INSTALLER RECOMMENDATIONS LIST WE CAN PROVIDE TO YOU.
YES. WE HAVE A EASY TO USE STEP BY STEP INSTALLATION GUIDE PROVIDED TO ALL CUSTOMERS AFTER THE TRANSACTION HAS BEEN COMPLETED.
WE RECOMMEND AT LEAST 2 ABLE BODIED PEOPLE FOR YOUR INSTALLATION, DEPENDING ON YOUR DOOR SIZE THIS NUMBER SHOULD INCREASE TO AVOID ANY COMPLICATIONS
HERE IS A VIDEO OF AIR 19 DOUBLE FLAT INSTALLATION - https://www.youtube.com/watch?v=S72vTyelkcg
THE “E” IN LOW-E STANDS FOR EMISSIVITY - THE ABILITY TO EMIT RADIANT ENERGY. LOW EMISSIVITY OR LOW E GLASS IS A COATING OF MICROSCOPICALLY THIN METAL LAYERS DEPOSITED ON A DOOR GLASS SURFACE TO KEEP THE HEAT ON THE SAME SIDE OF THE GLASS FROM WHICH IT ORIGINATED.
IMPROVED ENERGY EFFICIENCY: IN ADDITION TO REDUCING HEAT LOSS DURING WINTER MONTHS, LOW-E GLASS ALSO REDUCES HEAT GAIN DURING THE AIR-CONDITIONING SEASON.
LESS UV DAMAGE: BY BLOCKING MOST ULTRAVIOLET (UV) RADIATION, LOW-E GLASS HELPS PROTECT FABRICS, LEATHER, CARPETING, ARTWORK AND FINISHES FROM THE FADING EFFECTS OF SUNLIGHT.
REDUCED CONDENSATION: CONDENSATION ON DOOR GLASS CAN BE A PROBLEM DURING THE HEATING SEASON, AS WARM AIR COMES INTO CONTACT WITH COLD DOOR GLASS AND GIVES UP ITS MOISTURE, FORMING WATER DROPLETS ON THE GLASS SURFACE. LOW-E GLASS WILL MINIMIZE OR ELIMINATE THIS UNWANTED CONDENSATION.
TEMPERED DUAL PANE GLASS. THERE IS A SPACER IN BETWEEN EACH 1/4” THICK GLASS THAT MAKES THE TOTAL THICKNESS OF THE TEMPERED DUAL PANE GLASS 5/8”. FRONT EXTERIOR SIDE GLASS IS THE DESIGN GLASS STYLE YOU CHOSE AND BACK INTERIOR SIDE.
GLASS IS CLEAR. GLASS IS INCLUDED WITH ORDER.
WE USE SINGLE PANE GLASS ON OUR INTERIOR DOORS.
TEMPERED SINGLE PANE 1/4” GLASS.
GLASS IS INCLUDED WITH ORDER.
5/8” DUAL PANE TEMPERED GLASS.
TEMPERED GLASS IS DEFINED AS TOUGHENED GLASS THAT HAS BEEN TREATED BY HEAT OR CHEMICALS TO INCREASE ITS STRENGTH. TEMPERED GLASS IS ABOUT FOUR TIMES STRONGER THAN "ORDINARY," OR ANNEALED, GLASS. AND UNLIKE ANNEALED GLASS, WHICH CAN SHATTER INTO JAGGED SHARDS WHEN BROKEN, TEMPERED GLASS FRACTURES INTO SMALL, RELATIVELY HARMLESS PIECES. TEMPERED GLASS HAS MANY BENEFITS AND USES WHICH MAKES IT A POPULAR GLASS USED IN MANY HOME AND COMMERCIAL BUILDING PROJECTS.
THE MOST IMPORTANT BENEFIT OF TEMPERED GLASS IS SAFETY. TEMPERED GLASS REDUCES THE RISK OF INJURY DUE TO ITS NATURE OF BREAKING INTO SMALL, CIRCULAR PIECES INSTEAD OF SHARP, JAGGED SHARDS.
ANOTHER BENEFIT OF TEMPERED GLASS DOORS IS EASE OF CLEAN-UP IF THEY EVER DO BREAK. AS MENTIONED ABOVE, TEMPERED GLASS BREAKS INTO SMALL FRAGMENTS INSTEAD OF LARGE, JAGGED PIECES. THIS ALLOWS YOU TO SIMPLY SWEEP UP THE GLASS INSTEAD OF HAVING TO CAREFULLY PICK UP SHARP PIECES. THE SMALL GLASS PEBBLES OF TEMPERED GLASS CAN ALSO BE VACUUMED TO ENSURE ALL PIECES HAVE BEEN CLEANED UP.
A FINAL BENEFIT OF TEMPERED GLASS IS ITS STRENGTH. BECAUSE THE PROCESS OF HEATING AND APPLYING CHEMICALS STRENGTHENS THE GLASS, TEMPERED GLASS IS AN EXCELLENT CHOICE FOR DOORS AND ANY OTHER PROJECTS WHERE MAXIMUM DURABILITY IS DESIRABLE.
INSULATING GLASS (IG), MORE COMMONLY KNOWN AS DOUBLE GLAZING (OR DOUBLE-PANE), CONSISTS OF TWO GLASS PANES SEPARATED TO HELP REDUCE HEAT TRANSFER ACROSS A PART OF THE BUILDING ENVELOPE.
DOUBLE-PANED DOORS HAVE TWO SHEETS OF GLASS IN A DOOR FRAME INSTEAD OF JUST ONE. BETWEEN THE GLASS PANES IS A SMALL SPACE TO PROVIDE INSULATION. THE SMALL SPACE BETWEEN WINDOW PANES IS FILLED WITH INSULATING GAS TO FURTHER INCREASE INSULATION.
FRONT EXTERIOR SIDE GLASS IS THE DESIGN GLASS STYLE YOU CHOSE AND BACK INTERIOR SIDE GLASS IS CLEAR. EACH TEMPERED DUAL PANE GLASS IS 1/4” THICK. TEMPERED DUAL PANE GLASS (INCLUDING THE SPACER IN BETWEEN THE TWO GLASSES) IS A TOTAL OF 5/8” IN THICKNESS. THE DUAL GLASS COMES INSTALLED ON THE DOOR.
WATCH OUR GLASS PRIVACY VIDEO HERE: https://www.youtube.com/watch?v=Hgjk93ClNxY
(RHI) RIGHT HAND IN SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR LEFT SIDE, THE HINGES WILL BE ON THE INTERIOR RIGHT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE INSIDE FROM LEFT TO RIGHT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE RIGHT INTERIOR SIDE.
(LHI) LEFT HAND IN SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR RIGHT SIDE, THE HINGES WILL BE ON THE INTERIOR LEFT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE INSIDE FROM RIGHT TO LEFT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE LEFT INTERIOR SIDE.
(RHO) RIGHT HAND OUT SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR LEFT SIDE, THE HINGES WILL BE ON THE EXTERIOR RIGHT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE OUTSIDE FROM LEFT TO RIGHT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE RIGHT EXTERIOR SIDE.
(LHO) LEFT HAND OUT SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR RIGHT SIDE, THE HINGES WILL BE ON THE EXTERIOR LEFT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE OUTSIDE FROM RIGHT TO LEFT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE LEFT EXTERIOR SIDE.
(RHI) RIGHT HAND IN SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR LEFT SIDE, THE HINGES WILL BE ON THE INTERIOR RIGHT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE INSIDE FROM LEFT TO RIGHT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE RIGHT INTERIOR SIDE.
(LHI) LEFT HAND IN SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR RIGHT SIDE, THE HINGES WILL BE ON THE INTERIOR LEFT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE INSIDE FROM RIGHT TO LEFT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE LEFT INTERIOR SIDE.
(RHO) RIGHT HAND OUT SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR LEFT SIDE, THE HINGES WILL BE ON THE EXTERIOR RIGHT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE OUTSIDE FROM LEFT TO RIGHT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE RIGHT EXTERIOR SIDE.
(LHO) LEFT HAND OUT SWING:
YOU ARE FACING THE DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE HANDLE OR LOCK WILL BE ON YOUR RIGHT SIDE, THE HINGES WILL BE ON THE EXTERIOR LEFT SIDE OF THE DOOR AND THE DOOR WILL SWING TOWARDS THE OUTSIDE FROM RIGHT TO LEFT. WHEN THE DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE RESTING ON THE LEFT EXTERIOR SIDE.
YES. WATCH OUR SWING EXPLANATION VIDEO HERE: https://youtu.be/XTriz-7QXtk
SWING CAPACITY: 180 DEGREES
THIS MEASUREMENT SHOWS THE AMOUNT IN DEGREES THE HINGE OF THE DOOR ALLOWS FOR THE DOOR TO FULLY OPEN. PLEASE NOTE, EVERY PROJECT SITE IS DIFFERENT AND THIS IS SOLELY DEPENDENT ON NOTHING ON SITE BLOCKING THE OPENING SPACE OF THE DOOR AND THE INSTALLATION METHOD YOUR INSTALLER CHOOSES TO INSTALL THE PRODUCT. PLEASE ADVISE YOUR INSTALLER BEFORE THE INSTALLATION DAY IF YOU ARE IN NEED OF THE DOOR TAKING ADVANTAGE OF ITS FULL OPENING CAPABILITY.
SWING CAPACITY: 180 DEGREES
THIS MEASUREMENT SHOWS THE AMOUNT IN DEGREES THE HINGE OF THE DOOR ALLOWS FOR THE DOOR TO FULLY OPEN. PLEASE NOTE, EVERY PROJECT SITE IS DIFFERENT AND THIS IS SOLELY DEPENDENT ON NOTHING ON SITE BLOCKING THE OPENING SPACE OF THE DOOR AND THE INSTALLATION METHOD YOUR INSTALLER CHOOSES TO INSTALL THE PRODUCT. PLEASE ADVISE YOUR INSTALLER BEFORE THE INSTALLATION DAY IF YOU ARE IN NEED OF THE DOOR TAKING ADVANTAGE OF ITS FULL OPENING CAPABILITY.
(RHO) RIGHT HAND OUT SWING:
YOU ARE FACING THE BI-FOLD DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE BI-FOLD DOOR WILL BEGIN TO FOLD TOWARDS THE OUTSIDE FROM LEFT TO RIGHT. WHEN THE BI-FOLD DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE STACKED ON THE RIGHT EXTERIOR SIDE.
(LHO) LEFT HAND OUT SWING:
YOU ARE FACING THE BI-FOLD DOOR STANDING OUTSIDE, EXTERIOR SIDE, OF THE DOOR. THE BI-FOLD DOOR WILL BEGIN TO FOLD TOWARDS THE OUTSIDE FROM RIGHT TO LEFT. WHEN THE BI-FOLD DOOR IS AT ITS OPEN POSITION, THE DOOR WILL BE STACKED ON THE LEFT EXTERIOR SIDE.
YES. WATCH OUR SWING EXPLANATION VIDEOS HERE:
(LHO) SWING EXPLANATION VIDEO
https://www.youtube.com/watch?v=YAcJ6h6vlJo
(RHO) SWING EXPLANATION VIDEO
The bifold door will stick out (1) one panel length when it is fully opened and resting to one side
YES, SEE BELOW.
YES. JAMB IS INCLUDED AND PACKAGED SEPARATELY FROM THE DOOR.
JAMB IS CONSTRUCTED WITH 12 GAUGE TUBE (ABOVE INDUSTRY STANDARD).
POLYURETHANE FOAM CORE IS FILLED IN THE JAMB FOR GREATER INSULATION.
YES. STEEL THRESHOLD IS INCLUDED AND IT COMES WELDED ON THE JAMB.
IN SWING THRESHOLD
THICKNESS OR HEIGHT FROM THE BACK INTERIOR SIDE: 1 1/8”
THICKNESS OR HEIGHT FROM THE FRONT EXTERIOR SIDE: 1/2”
WIDTH OR DEPTH: 6”
OUT SWING THRESHOLD
THICKNESS OR HEIGHT FROM THE BACK INTERIOR SIDE: 1 1/4”
THICKNESS OR HEIGHT FROM THE FRONT EXTERIOR SIDE: 1/2”
WIDTH OR DEPTH: 6”
YES. TABS COME WELDED ON JAMB WITH PRE DRILLED HOLES TO ALLOW FOR EASY INSTALLATION.
STEEL WELD ON BULLET HINGES WITH GREASE FITTINGS COME WELDED ON JAMB AND DOOR. ALLOWS CUSTOMERS TO COMFORTABLY OPEN OUR DOORS, BUT YET FEEL THAT QUALITY WITH EACH AND EVERY USE. WE USE WELDED STEEL BULLET HINGE WITH COPPER CRUSH WASHER INSTEAD OF A BALL BEARING HINGE BECAUSE BALL BEARINGS ARE MADE OUT OF STAINLESS STEEL (HARD MATERIAL) AND THE HINGES/DOORS ARE MADE OUT OF STEEL (SOFTER MATERIAL) WHICH OVER TIME CAUSES THE HINGE TO WEAR. WITH COPPER CRUSH WASHERS, THE WASHER IS THE SOFT POINT AND THEY ARE EASILY REPLACEABLE OVER TIME IF NEEDED.
OUR WESLOCK ELEGANCE - ATTEBERRY IS COMPATIBLE WITH THE AIR 4 & AIR 5 DESIGN.
YES WE DO OFFER A WIDE VARIETY OF LOCKS. LOCKS ARE SOLD SEPARATELY.
IF YOU CHOOSE TO PURCHASE YOUR HARDWARE/LOCKSET FROM A THIRD PARTY VENDOR, PLEASE MAKE SURE TO PROVIDE THEM WITH THE FOLLOWING SPECIFICATIONS TO ENSURE THAT YOUR DESIRED LOCKSET WILL BE COMPATIBLE WITH OUR DOORS.
BORE HOLE SIZE: 2 1/8”
BACK SET: 2 3/4”
CENTER TO CENTER: 5 1/2”
DOOR THICKNESS: 2”
IN STOCK SINGLE DOORS COME WITH TWO PRE DRILLED BORE HOLES (ONE ACTIVE LOCK NEEDED) UNLESS IF OTHERWISE SPECIFIED.
IN STOCK DOUBLE DOORS COME WITH TWO PRE DRILLED BORE HOLES ON EACH DOOR (ONE ACTIVE LOCK AND ONE DUMMY LOCK NEEDED) UNLESS IF OTHERWISE SPECIFIED.
LOCKS PURCHASED FROM PINKY’S IRON DOORS DO NOT COME INSTALLED ON DOOR UPON DELIVERY OR SHIPMENT. THE REASON FOR THIS IS THAT IT MAY GET DAMAGE.
DURING THE DELIVERY OR SHIPMENT PROCESS. THE INSTALLER WILL NEED TO INSTALL THE LOCK AFTER THE DOOR INSTALLATION IS COMPLETE.
BORE HOLE: A BORE HOLE IS THE DOORKNOB HOLE THAT IS DRILLED ON THE FACE OF THE DOOR WITH A HOLE SAW. THE HOLE IS DRILLED HALFWAY THROUGH FROM EACH SIDE. THE HOLE SAW IS ALSO USED TO DRILL THE CROSS BORE OTHERWISE KNOWN AS THE LATCH HOLE. BOTH DOORKNOB HOLE AND LATCH HOLES COME COMPLETED AND DRILLED WITH EVERY IN STOCK ORDER TO HELP YOUR INSTALLER INSTALL THE LOCK AT EASE.
CENTER TO CENTER: THE VERTICAL DISTANCE MEASURED BETWEEN THE CENTER-POINTS OF THE TWO BORE HOLES. IN OTHER WORDS, IT IS THE MEASUREMENT FROM THE MIDDLE OF THE TOP BORE HOLE TO THE MIDDLE OF THE BOTTOM BORE HOLE. THIS MEASUREMENT IS USED TO DETERMINE WHERE A BORE FOR THE DEADBOLT IS LOCATED ABOVE THE BORE FOR THE LATCH. THIS INFORMATION IS IMPORTANT TO HELP OUR CUSTOMERS PURCHASE THE CORRECT COMPATIBLE LOCK IF YOU CHOOSE TO PURCHASE THEM FROM AN OUTSIDE HARDWARE STORE. WE HAVE ALREADY DONE THE HOMEWORK FOR YOU BY SPECIFYING THE PINKY’S LOCKS THAT ARE COMPATIBLE WITH YOUR DOOR IF YOU CHOOSE TO PURCHASE THE LOCKS FROM PINKY’S IRON DOORS.
BACK SET: THE BACKSET IS THE DISTANCE FROM THE EDGE OF THE DOOR TO THE CENTER OF THE 2-1/8” BORE HOLE. THE BACK SET MEASUREMENT IS IMPORTANT TO HELP OUR CUSTOMERS PURCHASE THE CORRECT COMPATIBLE LOCK WITH THE CORRECT LATCH SIZE. WE HAVE ALREADY DONE THE HOMEWORK FOR YOU BY SPECIFYING THE PINKY’S LOCKS THAT ARE COMPATIBLE WITH YOUR DOOR IF YOU CHOOSE TO PURCHASE THE LOCKS FROM PINKY’S IRON DOORS. OUR CUSTOMERS DO NOT HAVE TO PURCHASE THE LOCKS FROM PINKY’S, YOU MAY PURCHASE THE LOCKS FROM ANY LOCAL HARDWARE STORE OF YOUR LIKING.
WITHIN THIRTY DAYS OF THE DATE PRODUCTS ARE DELIVERED AND PRIOR TO INSTALLATION OR AN ATTEMPT TO INSTALL, YOUR PURCHASE CAN BE RETURNED TO PINKY’S IRON DOORS FOR A REFUND. PLEASE NOTE THAT A 25% RESTOCKING FEE WILL BE CHARGED FOR THE RETURN, AND PINKY’S IRON DOORS HAS THE RIGHT TO CHARGE FOR ANY DAMAGES THAT MAY HAVE OCCURRED TO THE PRODUCT(S). THE PRODUCT MUST BE PACKED IN ITS ORIGINAL PACKAGING MATERIAL. IF PACKAGING MATERIAL IS UNUSABLE, PLEASE CONTACT OUR CUSTOMER SERVICE DEPARTMENT PRIOR TO RETURN. DELIVERY FEES ARE NOT REFUNDABLE.
IN ORDER TO RETURN AN ITEM YOU NEED TO FIRST OBTAIN AN RMA (RETURN MERCHANDISE AUTHORIZATION) NUMBER. TO REQUEST AN RMA NUMBER ONLINE SEND US AN EMAIL. TO REQUEST AN RMA NUMBER BY PHONE, CALL CUSTOMER SERVICE AT 818-843-6670 OR TOLL FREE 1-843-843-6677. PLACE THE ORIGINAL PRODUCT INTO ITS ORIGINAL PACKAGING. PLEASE DO NOT PLACE STICKERS OR SHIPPING LABELS ON THE ORIGINAL PACKAGE. THE RMA NUMBER MUST BE CLEARLY WRITTEN ON PACKAGE. WE RECOMMEND YOU SHIP VIA INSURED COMMON CARRIER SERVICE WITH A TRACKING NUMBER. RETURN SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER. WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES. PLEASE ALLOW UP TO 2 TO 3 WEEKS FOR YOUR REFUND OR EXCHANGE TO PROCESS FOR STOCK PRODUCTS.
YES, WE CAN. DOORS WITH REMOVABLE SCREENS ARE AVAILABLE WITH SPECIAL ORDER ONLY.
YES, WATCH OUR SCREEN VIDEO HERE: https://www.youtube.com/watch?v=Xg443wIGTeA
WE USE AUTOMOTIVE PAINT TO COAT OUR DOORS.
GALVANIZE SPRAY IS USED TO HELP PROVIDE GREATER PROTECTION AGAINST CORROSION FOR THE IRON BASE. PRIMER AND AUTOMOTIVE PAINT IS APPLIED AFTER THE GALVANIZING SPRAY PROCESS.
YES. PLEASE GET IN TOUCH WITH US AT INFO@PINKYSIRONDOORS.COM
YES, WE CAN CUSTOM MAKE ANY SIZE AND ANY DESIGN. SIMPLY PROVIDE US WITH THE DIMENSIONS AND DESIGN AND WE WILL WRITE YOU AN ESTIMATE.
YES, DOOR SWEEP LOCATED UNDERNEATH THE DOOR IS INCLUDED AND COMES INSTALLED ON DOOR. BOTTOM SWEEPS ARE USED TO HELP SEAL THE GAP AT THE BOTTOM OF YOUR DOOR TO HELP PREVENT INFILTRATION OF SOUND, LIGHT, DRAFTS, INSECTS, MOISTURE, SMOKE OR FIRE. THE BOTTOM SWEEP IS A SIMPLE WAY TO HELP IN INSULATING A ROOM, WHICH PROVIDES COST AND ENVIRONMENTAL BENEFITS.
YES, INCLUDED AND PRE-INSTALLED ON ALL DOUBLE DOOR ORDERS (UNLESS OTHERWISE SPECIFIED). OUR FLUSH LATCH IS INSTALLED ON THE UPPER AND LOWER SECTIONS OF THE SECONDARY DOOR TO ALLOW BOTH DOORS TO OPEN AND OPERATE WHILE IN THE UNLOCKED POSITION.
INSTALLATION OF DOOR AND LOCKS.
LOCKS ARE SOLD SEPARATELY AND CAN BE PURCHASED DIRECTLY FROM OUR WEBSITE.