What is Local Delivery?

Make sure you have a minimum of 2 - 3 able bodied persons to help off load the truck. In the event there are no people onsite to help unload the truck upon delivery, the delivery will be cancelled and you will have to reschedule the delivery for a later date as well as repay the full delivery fee. If you wish to cancel your delivery, you must do so 48 hours prior to avoid redelivery charges.

**ANY DAMAGES MUST BE NOTATED WITH PHOTOS SENT TO PINKYS WITHIN 3 DAYS OF DELIVERY. AFTER 3 DAYS, PINKYS CANNOT BE HELD LIABLE FOR ANY DAMAGES TO PRODUCT

**Must read storage information below to insure that you do not void your warranty because of improper storage

Accepting

THE SHIPPING CARRIER WILL CALL TO SCHEDULE YOUR DELIVERY

• A delivery appointment will be made prior to any residential delivery (not to businesses)
• All residential deliveries are curbside. Drivers will not enter any driveways or private properties.
  Delivery companies will not go into any unpaved roads including but not limited to gravel, sand or dirt roads.
• Deliveries will only be scheduled Monday-Friday, no weekends.
• 3-4 able bodied persons are recommended to be on site during delivery to offload from the truck. The driver will not assist with off loading.
• You will need a #2 phillips drill bit and an electric drill (To disassemble pallet within delivery truck)

During Delivery

We will try to have the delivery service use a lift gate to lower the pallet down to the ground/street level, but due to the size of our pallets, we cannot guarantee this service will be available to you...

**Please note, that this delivery does not include inside delivery (Inside ), redelivery, or any other services that may incur fees.

Good Pallet vs Bad Pallet

Assessing Damages

Visible Damages

If there is any damage to the freight that looks like it got into the boxes...

Concealed Damages

When damage is discovered after delivery, it should be reported to Pinky’s Iron Doors Customer Service immediately...

Damages Examples:

STORING YOUR DOORS

Our doors are packaged for transport only, and must be removed immediately after delivery. Shipping packaging is not used for protection against the elements...

Examples of improper storage: 

Good Pallet Examples

Match Doors with Frames

Avoid Damage to Finish on Door and Frame...